Thank you for visiting Heartstrings Favors and Gifts online. We hope that you find lots of attractive choices of favors for your special event and a huge selection of gifts for that someone special.
I started this business because I enjoyed doing PC-related crafts and graphics and I was in the full-time working engineering career path with two small daughters at home. Disappointed with trying to balance work outside the home and family life, I started Heartstrings Favors and Gifts. Not only has it been something I can do from home, but also an occupation I have come to really enjoy doing.
On many occassions I have designed and assembled invitations, announcements, thank yous, favors and DIY gifts for myself and my family and friends. Now by request I make the same items for others with the same personal touch.
The name, Heartstrings, came about after hearing a story about my youngest daughter. As I was picking her up from daycare the teacher told me how my daughter was holding onto a photo of her with me and her sister and saying "Momma Momma". My teary-eyed reply to the teacher was, "That just pulls at my heartstrings!" Oh how I missed her too! And so, I have dedicated this business to my daughters. Without them I would have never had the ambition and determination to ever get started in this business.
Our contact information
By email:
admin@heartstringsdirect.com
By standard mail:
Heartstrings Favors & Gifts
Clarksburg, MD 20871
By phone:
(202) 255-5652 (between 9 a.m. and 9 p.m. EST)
heartstringsdirect@yahoo.comShipping Information:
It takes about 7-10 days to personalize your order. Because every favor and gift purchase is unique, extra time and attention to detail is necessary to ensure your satisfaction. Shipping time is determined by the shipping method selected during checkout.
Refund, Returns and Cancellation Policies:
Similar to the reasons mentioned above these products are personalized just for you. Refunds and/or returns are only accepted if there is an error in fulfilling the order. If a cancellation is necessary, please contact me directly to see if it is possible and please be advised that there maybe a Cancellation fee.
Frequently Asked Questions:
How do I check the order status?
Please contact me directly and I'll respond as soon as I am able with an approximate order shipping date and delivery date.
What are the shipping methods used?
USPS (Parcel Post, Priority and Express)
UPS (Ground, 2-Day and Overnight)